Frequently asked questions

Frequently asked
questions.

How seller enquiries are assessed, what each plan includes, how billing works, and what happens to your data.

Understanding Pulsero

What is seller intelligence?

What exactly does Pulsero do?

Is this lead scoring?

Is Pulsero replacing my CRM?

Is Pulsero a black box?

How it works

Does Pulsero use AI?

What do Imminent, Developing and Watching mean?

How accurate is Pulsero?

Can Pulsero get a classification wrong?

Does Pulsero decide who we should respond to?

What types of seller enquiry can Pulsero classify?

Does it work with Rightmove, Zoopla and OnTheMarket enquiries?

Do I need a CRM integration?

Is Pulsero only for large agencies?

Plans and billing

What plans are available?

Do you charge per user?

What counts as a classification?

Do paid classifications reset each month?

What happens if I use my paid allowance before it resets?

Can I upgrade during a billing cycle?

Can I move to a lower paid plan?

What happens if I cancel a paid subscription?

Foundation

What is included with Foundation?

Does Foundation expire?

Does the Foundation allowance reset?

What happens after I use all 25 Foundation classifications?

Do I need to choose a paid plan before trying Pulsero?

Channels and capabilities

What is Manual Seller Capture?

What is WhatsApp Intake?

What is Call iQ?

What does Enterprise add?

Access and setup

Do I need a demo or sales call to start?

Why is my workspace request reviewed?

Do I need a credit card for Foundation?

Data and privacy

What happens to our data?

Is our enquiry data used to train AI models?